Terms and Conditions

All items are bought in good faith. We will require proof of address and ID when purchasing from you.

All watches sold have a piece of mind authenticity certificate. This guarantees the authenticity of the watch movement and case as would be expected unless otherwise stated. All dials and bezels with stones should be taken as diamond and gold, custom  parts unless otherwise stated. Our watches have a 24 month parts and labour warranty that covers all faults except those which are caused by mis use of the watch. It also does not cover the bracelet or strap for practical reasons The warranty is void if you let anyone else open up the watch. In all cases we would expect the watches to be waterproof unless stated otherwise by the manufacturer but cannot guarantee it and cannot repair water damage free of charge.

We give a 14 day exchange policy and a 7 day refund policy on all items that are unworn and come back in the condition they were sent out in (telephone orders only). If the item is not faulty and in the condition described but you have simply changed your mind we will refund minus a 10% re stocking fee. This includes items that just need the bracelet resizing or dial colour changing. Items picked up and inspected in person and returned will be exchanged within 14 days for goods of the same value or a credit note will be issued. It is down to the customer to pay the cost of return and for any damage made to the goods.

All named jewellery is authenticated by the manufacturer and sold as such.

Absolutely no items are ever kept on the premises.

All viewings are to be made by appointment only.